Cookie Policy

Last Updated: March 20, 2026

1. Introduction

This Cookie Policy ("Policy") explains how ChatBits, operated by M D LABS CONSULTORIA E TREINAMENTOS LTDA (CNPJ: 32.174.043/0001-80), located in Cabo Frio, RJ, Brazil ("we," "us," "our," or "ChatBits"), uses cookies and similar tracking technologies on our website and application (https://chatbits.app) (collectively, the "Service").

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website or use our application. They allow us to recognize your device and remember information about your visits, preferences, and activities.

3. Types of Cookies We Use

3.1 Essential/Functional Cookies

These cookies are necessary for the proper functioning of the Service:

• Authentication Cookies: To keep you logged in to your ChatBits account
• Security Cookies: To detect and prevent fraudulent activity
• Session Management: To maintain your session and remember your choices

Duration: Session-based (deleted when you close your browser)

3.2 Performance/Analytics Cookies

These cookies help us understand how users interact with the Service:

• Analytics: To track page views, user behavior, and performance metrics
• Error Tracking: To identify and fix technical issues
• Usage Patterns: To improve features and user experience

Duration: Typically 1-2 years

3.3 Preference Cookies

These cookies remember your choices and settings:

• Language Preferences: Your preferred language
• Interface Settings: Dark mode, layout preferences
• User Preferences: Feature toggles and customizations

Duration: Up to 1 year

4. How We Use Cookies

We use cookies to:

• Enable you to log in and access your account securely
• Remember your preferences and settings
• Analyze how the Service is used to improve functionality
• Monitor and analyze trends and usage
• Detect and prevent fraud and security threats
• Ensure the Service works properly across different devices

5. Your Cookie Choices

5.1 Browser Controls

You can manage cookies through your browser settings:

• Delete existing cookies: Most browsers allow you to delete cookies you've already received
• Block future cookies: You can set your browser to refuse all cookies or to alert you when cookies are being sent
• Clear cookies automatically: You can configure your browser to clear cookies when you close it

5.2 Disabling Cookies

Please note that if you disable essential/functional cookies, you may not be able to:

• Log in to your account
• Access certain features of the Service
• Use the platform properly

6. Cookie Consent

When you first visit ChatBits, we display a cookie consent banner. By clicking "Got It" or continuing to use the Service, you consent to our use of cookies as described in this Policy.

You can withdraw your consent at any time by adjusting your cookie preferences in your account settings, deleting cookies from your browser, or contacting us at [email protected].

7. Data Retention

We retain cookie data for the periods specified in Section 3. After these periods:

• Analytics data is aggregated and made anonymous
• Personal preferences are deleted or anonymized
• Security-related data may be retained longer for fraud prevention

8. GDPR and CCPA Compliance

8.1 GDPR (General Data Protection Regulation)

For users in the European Union, we comply with GDPR requirements regarding cookies and obtain explicit consent before placing non-essential cookies on your device.

8.2 CCPA (California Consumer Privacy Act)

For California residents, you have the right to:

• Know what cookies we use
• Request deletion of cookie data
• Opt-out of certain cookie uses

9. Contact Us

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Policy on our website and updating the "Last Updated" date above.